Refund policy

We only accept returns if you have received the product in a damaged, broken or defective condition. You will be asked to send pictures/videos of the product you’ve received.

Return/exchange will not be applicable if a wrong product was ordered.

You can contact us at

sales@3brocases.com, support@3brocases.com

for same. If your return is accepted, we’ll send you instructions about returning the product. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at

sales@3brocases.com,support@3brocases.com

Cancelation

You can cancel your order anytime before 24 hours of purchase, you can contact us on Instagram or mail us at

sales@3brocases.com,support@3brocases.com

for the same.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
In specific case if the product would be out of stock then we will proceed to refund and you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.