Terms of Service

Last updated: 19 October 2026

1. About us

This website, 3brocases.in, is owned and operated by 3BroCases (“3BroCases”, “we”, “us”, “our”).

Registered address: 2nd Floor, Plot No. 75, Phase-2, Badli Industrial Area, New Delhi – 110042, India
Email: 3broprinting@gmail.com
Phone / WhatsApp: +91 85279 16362 (Mon–Sat, 10 AM – 7 PM)

By browsing this website or placing an order, you agree to these Terms of Service together with our Shipping Policy, Refund & Exchange Policy and Privacy Policy. If you do not agree, please do not use the website.

2. Using the website

  • You do not need an account to browse or buy. If you create one, you are responsible for keeping your login details safe and for activity on your account.
  • You must be at least 18 years old to place an order, or order with the consent of a parent or guardian.
  • You agree not to misuse the website: no unlawful use, fraud, false information, harassment, malware, scraping or attempts to break its security.

3. Products, prices and offers

  • We try to show colours and designs as accurately as possible, but the colour on your screen may differ slightly from the printed case.
  • All prices are in Indian Rupees (₹). Shipping and COD charges, if any, are shown before you pay.
  • Offers and discount codes apply only as described on the website and may change or end at any time. Orders already placed keep the price and offer that applied when they were placed.
  • If a price or product detail is shown incorrectly because of an error, we may cancel the order and refund any amount paid in full.

4. Orders and payment

  • An order is confirmed once you receive an order confirmation from us. We may decline or cancel an order (for example, if the item is unavailable, the address is not serviceable, or the order looks fraudulent). If we cancel a prepaid order, we refund the full amount to the original payment method.
  • Payments are processed securely by our payment partners (such as Razorpay). We do not store your card details.
  • For Cash on Delivery orders, please keep the exact amount ready at the time of delivery.
  • For custom photo cases, you confirm that you own or have permission to use the photo you upload, and that it is not unlawful or offensive. We may refuse to print any image.

5. Shipping, exchanges and refunds

Dispatch times, delivery estimates and charges are explained in our Shipping Policy. Exchanges and refunds are covered by our Refund & Exchange Policy.

6. Intellectual property

All designs, photos, text and logos on this website belong to 3BroCases or are used with permission. You may not copy, resell or reproduce them for commercial use without our written permission.

7. Reviews and content you send us

If you post a review or send us photos or feedback, you allow us to display and use it on our website and social media. Content must be genuine and must not be unlawful, abusive or infringe anyone else's rights. We may remove content that breaks these rules.

8. Third-party services

Our website uses third-party services (such as Shopify, payment gateways, courier partners and analytics). Their own terms apply to their services, and we are not responsible for their websites or content.

9. Limitation of liability

To the extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not liable for indirect or consequential losses. Nothing in these terms limits your rights as a consumer under Indian law, including the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020.

10. Governing law and disputes

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts at New Delhi, India. Before going to court, please contact us so we can try to resolve the issue.

11. Grievances

For any complaint about an order or this website, contact us at 3broprinting@gmail.com or +91 85279 16362. We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.

12. Changes to these terms

We may update these terms from time to time. The latest version is always on this page, with the date it was last updated.